General
What is an LED?
How long do LEDs last?
What are the benefits of using LED lighting?
Do LEDs contain mercury?
Do LEDs emit ultraviolet or infrared light?
Products
What is the operating life of your LED lights?
The wattages are lower than other types of fixtures I’ve looked up. Are your LED fixtures less bright?
What are lumens?
What does 4000K or 5000K mean?
Are my LED fixtures water resistant?
Orders
What’s your payment term? Can you accept the Credit Card?
Where do you ship your products from?
How do I cancel my order?
Can I have a sample order for led light? How to order samples?
What about the lead time?
Do you have any MOQ limit for led light order?
How do you ship the goods and how long does it take to arrive?
Do you offer guarantee for the products?
Others
What does it mean for a product to be DLC-certified?
How to deal with the faulty?