{"id":53,"date":"2020-09-18T07:48:12","date_gmt":"2020-09-18T07:48:12","guid":{"rendered":"https:\/\/www.bbierstore.com\/?page_id=53"},"modified":"2020-09-29T07:17:18","modified_gmt":"2020-09-29T07:17:18","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.bbierstore.com\/es\/faqs","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"container\"><div class=\"row\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h3 style=\"text-align: left\" class=\"vc_custom_heading\" >General<\/h3><div  class=\"vc_toggle vc_toggle_simple vc_toggle_color_sandy_brown  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><p style=\"text-align: left\" class=\"vc_custom_heading\" >What is an LED?<\/p><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>A light emitting diode is a tiny semiconductor that shines a light when electricity passes through it. While LEDs can output different colors, we offer professional LED light structures with a white gleam.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_simple vc_toggle_color_sandy_brown  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><p style=\"text-align: left\" class=\"vc_custom_heading\" >How long do LEDs last?<\/p><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Most LED lighting products have an average rated life of 25000-50000 hours. This is dependent on factors like heat management, type of fixture, continuous run time per day etc.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_simple vc_toggle_color_sandy_brown  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><p style=\"text-align: left\" class=\"vc_custom_heading\" >What are the benefits of using LED lighting?<\/p><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>While LED fixtures are generally more expensive upfront, they are highly efficient, using less energy than incandescent, fluorescent, and halogen lights. LEDs will yield you massive savings in maintenance and replacement costs. They also do not require a start-up time and will turn on instantly with full brightness when switched on.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_simple vc_toggle_color_sandy_brown  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><p style=\"text-align: left\" class=\"vc_custom_heading\" >Do LEDs contain mercury?<\/p><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>No, LEDs do not contain mercury.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_simple vc_toggle_color_sandy_brown  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><p style=\"text-align: left\" class=\"vc_custom_heading\" >Do LEDs emit ultraviolet or infrared light?<\/p><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>No, LEDs do not emit UV or infrared light.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h3 style=\"text-align: left\" class=\"vc_custom_heading\" >Products<\/h3><div  class=\"vc_toggle vc_toggle_simple vc_toggle_color_sandy_brown  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><p style=\"text-align: left\" class=\"vc_custom_heading\" >What is the operating life of your LED lights?<\/p><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Yesbulb LED lights last at least 50000 hours, which is effectively about 23 years at 6 hours a day.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_simple vc_toggle_color_sandy_brown  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><p style=\"text-align: left\" class=\"vc_custom_heading\" >The wattages are lower than other types of fixtures I\u2019ve looked up. Are your LED fixtures less bright?<\/p><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p><strong>\u00a0<\/strong>No. Wattages are a measure of power consumption, not brightness. To compare brightness between fixtures, look at their number of lumens.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_simple vc_toggle_color_sandy_brown  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><p style=\"text-align: left\" class=\"vc_custom_heading\" >What are lumens?<\/p><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Lumens are a measure of light output or the total amount of visible light and is the specification you should look at when shopping for brightness. A higher lumen count means brighter light, while a lower lumen amount means a dimmer light.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_simple vc_toggle_color_sandy_brown  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><p style=\"text-align: left\" class=\"vc_custom_heading\" >What does 4000K or 5000K mean?<\/p><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>This tells you the color temperature of the LED light, which is measured in Kelvin (K). The lower the number, the warmer the light appears. The higher the number, the cooler the light appears.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_simple vc_toggle_color_sandy_brown  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><p style=\"text-align: left\" class=\"vc_custom_heading\" >Are my LED fixtures water resistant?<\/p><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>In many cases, Yesbulb LED lights are rated for damp location use. Check your product&#8217;s spec table to see where you can use them.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"container\"><div class=\"row\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h3 style=\"text-align: left\" class=\"vc_custom_heading\" >Orders<\/h3><div  class=\"vc_toggle vc_toggle_simple vc_toggle_color_sandy_brown  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><p style=\"text-align: left\" class=\"vc_custom_heading\" >What\u2019s your payment term? Can you accept the Credit Card?<\/p><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>We accept payment Western Union \/ Paypal \/ Visa. We accept payment by credit card.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_simple vc_toggle_color_sandy_brown  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><p style=\"text-align: left\" class=\"vc_custom_heading\" >Where do you ship your products from?<\/p><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>We fulfill orders from our warehouse in California and Florida. Please note that the transit time is out of our control once your order has been shipped.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_simple vc_toggle_color_sandy_brown  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><p style=\"text-align: left\" class=\"vc_custom_heading\" >How do I cancel my order?<\/p><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>If you want to cancel your order for whatever reason, contact our customer service department during normal business hours. Orders may be canceled without penalty unless it has already been shipped. In this case, you will only be refunded for the product(s).<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_simple vc_toggle_color_sandy_brown  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><p style=\"text-align: left\" class=\"vc_custom_heading\" >Can I have a sample order for led light? How to order samples?<\/p><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Yes, we welcome sample order to test and check quality. Mixed samples are acceptable. Send inquiry at cnotact page,we will contact with you,and send you quotation.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_simple vc_toggle_color_sandy_brown  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><p style=\"text-align: left\" class=\"vc_custom_heading\" >What about the lead time?<\/p><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Sample needs 1-5 days, mass production time needs 1-2 weeks for order quantity more than 8000pcs.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_simple vc_toggle_color_sandy_brown  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><p style=\"text-align: left\" class=\"vc_custom_heading\" >Do you have any MOQ limit for led light order?<\/p><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Low MOQ, 1pc for sample checking is available.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_simple vc_toggle_color_sandy_brown  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><p style=\"text-align: left\" class=\"vc_custom_heading\" >How do you ship the goods and how long does it take to arrive?<\/p><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_simple vc_toggle_color_sandy_brown  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><p style=\"text-align: left\" class=\"vc_custom_heading\" >Do you offer guarantee for the products?<\/p><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Yes, we offer 3-5 years warranty to our products.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h3 style=\"text-align: left\" class=\"vc_custom_heading\" >Others<\/h3><div  class=\"vc_toggle vc_toggle_simple vc_toggle_color_sandy_brown  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><p style=\"text-align: left\" class=\"vc_custom_heading\" >What does it mean for a product to be DLC-certified?<\/p><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>The DLC (DesignLights Consortium) is an organization that evaluates the lighting efficiency of fixtures. If a lighting product earns a certification, the DLC considers it an energy efficient light and can be eligible for rebates and incentives.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_simple vc_toggle_color_sandy_brown  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><p style=\"text-align: left\" class=\"vc_custom_heading\" >How to deal with the faulty?<\/p><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"GeneralWhat is an LED?A light emitting diode is a tiny semiconductor that shines a light when electricity passes through it. While LEDs can output different colors, we offer professional LED light structures with a white gleam. How long do LEDs last?Most LED lighting products have an average rated life of 25000-50000 hours. This is dependent&hellip;","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-full-width.php","meta":{"spay_email":"","footnotes":""},"class_list":["post-53","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.bbierstore.com\/es\/wp-json\/wp\/v2\/pages\/53"}],"collection":[{"href":"https:\/\/www.bbierstore.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bbierstore.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bbierstore.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bbierstore.com\/es\/wp-json\/wp\/v2\/comments?post=53"}],"version-history":[{"count":10,"href":"https:\/\/www.bbierstore.com\/es\/wp-json\/wp\/v2\/pages\/53\/revisions"}],"predecessor-version":[{"id":826,"href":"https:\/\/www.bbierstore.com\/es\/wp-json\/wp\/v2\/pages\/53\/revisions\/826"}],"wp:attachment":[{"href":"https:\/\/www.bbierstore.com\/es\/wp-json\/wp\/v2\/media?parent=53"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}